FAQ
If you have any questions about ordering, shipping, items, or anything,
please, contact us via [email protected] or fill in the contact form. We usually respond within 24 hours.
What payment methods do you accepts?
We accept all major
Credit Cards and PayPal. You can also pay with Google Pay, Link, Klarna, etc. Read more about the payment options: here.
Do you ship worldwide?
Yes! We ship all around the world*. We provide full tracking of your
parcel. Tracking information will be sent upon shipping your order.
Digital items can always be purchased worldwide.
* Certain exceptions are possible due to governmental regulations.
* Certain exceptions are possible due to governmental regulations.
What if my parcel gets lost?
We ship with a tracking number, so all parcels are registered, and it's not a common thing for them to get lost. But if that happens contact us before we see that for ourselves.
Please, also be aware that your package might not be lost, just late to arrive on time. Due to the Holidays, Covid-19, strikes (some countries are experiencing delays due to worker's strikes) the process may take a bit longer than expected.
Do you accept returns?
Every situation is handled individually. Please see our policy on returns.
Do you need my phone number?
Your phone number is
optional for standard tracked delivery. For digital items, you can skip
providing your phone number as well as address (just enter "x" or "-"). If you are purchasing
both - physical and digital items at once, please, include info needed
for shipping.
Are all of your items created in Europe?
Yes. Everything is created locally. We print our decks and related things, such as boxes, guidebooks, etc. in Europe, Lithuania.
How do you deliver digital items?
If you are ordering a digital product, please choose "digital item" at
delivery options at the checkout. These include tarot readings,
downloadable prints, etc. Digital items will either be sent to your
email address or you'll be forwarded to click on the link.
Is your tarot based on rider Waite smith, is it safe for beginners?
Yes, and yes.
Who will do my tarot reading?
We are two people team, but readings are not my husband's specialty. So,
readings or healing sessions will be done by me as I'm a professional
tarot reader and Reiki practitioner. We do not hire other tarot readers.
Do you sell on Etsy?
Yes, Darlin' Spirit is our Etsy shop.